Refunds
Refund Policy · Tapebook, the trading journal
Last updated: 30 October 2026 · Polski
Tapebook, the trading journal, is made and provided by Northern Lights Tomasz Krygowski, trading as Dojiwave ("we"), and sold by Paddle.com, our reseller and Merchant of Record. Paddle processes every refund. This policy adds how we help you; it doesn't limit your rights under Paddle's Buyer Terms, Paddle's Refund Policy or consumer law.
Withdrawal and immediate access
Your right to withdraw
You have 14 days from the day the contract is concluded (your first payment) to withdraw from it without giving any reason. Using Tapebook during these 14 days does not take this right away. Paddle's Buyer Terms say that the right to withdraw ends once you start using a product. For Tapebook this does not apply: if you withdraw within the 14 days, you get the full amount back, and we arrange the refund with Paddle.
How to withdraw
- Use the withdrawal option in Paddle's customer portal (open it with the "Manage subscription" link in Paddle's email about your purchase).
- Or send a clear statement by email to us at [email protected]. We pass it on to Paddle within 1 business day.
- You can use the model withdrawal form below. You don't have to.
To meet the deadline, it is enough to send your statement before the 14 days are over.
What happens when you withdraw
- Paddle refunds the full amount you paid within 14 days of the day we or Paddle receive your statement, using the same payment method, at no cost to you.
- After the refund, your account becomes read-only, as described in "After a refund": you can download your journal for 90 days, then we delete it.
The seller is Paddle.com Market Limited (company number 8172165), 30 Old Bailey, London, EC4M 7AU, United Kingdom, our reseller and Merchant of Record. Paddle's details and terms are in its Buyer Terms.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To: Paddle.com Market Limited, 30 Old Bailey, London, EC4M 7AU, United Kingdom, through Northern Lights Tomasz Krygowski (Dojiwave), ul. Chmielna 73B lok. 14, 00-801 Warszawa, Poland, email: [email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service: Tapebook subscription (trading journal)
Date the contract was concluded: …
Name of consumer(s): …
Email address of the account: …
Address of consumer(s): …
Signature of consumer(s) (only if this form is notified on paper): …
Date: …
(*) Delete as appropriate.
If Tapebook doesn't work as it should
If Tapebook lacks the features or compatibility described for it, or otherwise doesn't conform to our contract, write to[email protected]. If we can't bring it into conformity within 14 days, we'll ask Paddle to refund the period you paid for. This doesn't replace your other rights under consumer law (see our Terms, section 15).
Renewals
Each renewal is a new payment for a new period, and you can cancel before it at any time (see our Terms, section 6). Whether a renewal can be refunded is governed by Paddle's Buyer Terms, Paddle's Refund Policy and applicable consumer law.
If your access ends early
If you delete your account, or we end your access under our Terms, before the end of the period you paid for, write to[email protected] and we'll ask Paddle to refund the unused part of that period. If you only cancel, your access stays until the end of the period and nothing is refunded for it under this section.
After a refund
Your paid access for that period ends. Your journal stays yours: your account switches to read-only, so you can still sign in, open everything and download your journal. We keep it for 90 days and e-mail you before we delete it, as in our Terms, section 8.
Before you subscribe
You can create an account and look around Tapebook with example data before you subscribe.
This policy is also available in Polish.
Earlier versions: 29 October 2026 · 28 October 2026